Welcome to the NEIC Scout Service Center & Scout Shop!
We can be reached at the following:
Phone: 563.556.4343
Toll Free: 800.866.2721
Fax: 563.556.4344
E-mail: nettie.elliott@scouting.org
Store Hours: Monday-Friday, 9:00 AM – 5:00 PM
Extended hours in the fall feature the Scout Shop open until 5:30 p.m.
In 2019 these hours are effective September 9 – October 25. And orders by phone, fax, or e-mail are always welcome!
Why purchase from the NEIC Scout Shop when you can just order online?
- The profit from online sales goes to National Supply. It does not stay here to help support your local Council.
- You have to pay postage & tax if you order online, but not at the NEIC Scout Shop.
- If you order clothing online, you cannot try it on first. If you need to return the item, you must then pay additional postage.
- You cannot return an item ordered online to your local store. It must be shipped back to National Supply.
Holiday Closings & Inclement Weather:
We are closed on National Holidays and between December 23rd – January 2nd.
If the Dubuque Community Schools are closed due to weather, the Scout Shop will also be closed to help keep our employees & patrons safe.
Contact the NEIC now!
Fill out the form below to ask any questions, share any comments, ideas, etc. you have for us!

Scout Service Center Location:
10601 Military Road,
Dubuque, IA 52003
Mailing Address:
Northeast Iowa Council
PO Box 732,
Dubuque, IA 52004-0732
Web: www.scoutsiowa.org